From 1 July your water bill will increase. The Essential Services Commission (ESC), the
regulatory body for the Victorian water industry, has determined an 8.8% real price increase per year until 2013.

More than a decade of below average rainfall has significantly impacted on Western Water and the cost of supplying water to our customers has increased. We need a secure supply of safe and good tasting water for the future. This means purchasing water from other sources and developing appropriate infrastructure.  

Revenue raised through the ESC-approved pricing regime is returned to the community through high standards of service delivery and capital investment. Western Water committed record expenditure of $25 million on major works during the latest reporting period.

Melbourne Water Waterways Charge
Melbourne Water is now responsible for the management of waterways, drainage and floodplains throughout the Port Phillip and Westernport Bay Catchment. These services will be funded through an annual Waterways Charge to be collected by Western Water on behalf of Melbourne Water. For more information, visit www.melbournewater.com.auThe annual charge $81.36 for non-residential properties inside the Melbourne Urban Growth Boundary or UGB.

The charge is $38.88 for all properties outside the UGB but within the Port Phillip and Westernport Bay Catchment. These charges affect our service region except for Woodend.

The UGB is set by the state government. For more information, visit www.dse.vic.gov.au/melbourne2030online

Service  and Usage Charges 2008/09
Service access charges are billed across three billing periods, from the start of each financial year.

WATER
Service Access and Usage Charges 2008/09 
Service Access $155.02
Usage* $1.3220 / Kilolitre
                                                            
As of 1 July 2007, all towns are charged the same sewer service tariff.

SEWERAGE                                                                      
Service Access Charges (per year) 

                            
All towns and districts $418.99 
MELBOURNE WATER WATERWAYS CHARGE
(per year)
Within Urban Growth Boundary $81.36
Outside Urban Growth Boundary $38.88

*Commercial customers pay for water consumption via a 'flat rate' tariff.

Trade Waste Charges
Trade Waste charges may apply depending on the nature of the business. 

 

 

 

Further Information
Click here for more information about the ESC's regulation of the water industry. 

Or for more information call Customer Relations Team on 1300 650 422.