Western Water will credit any State Government concession to which a customer is entitled if advised of the entitlement by the customer.

Customers may be eligible for a government-funded concession on their water bill if they hold:

a) a Pensioner Concession Card
b) a Health Care Card
c) a Health Benefits Card
d) a Dependent Treatment Entitlement Card (for War Widows)
e) a Personal Treatment Entitlement Card including the TPI category.

Refer to department of Human Services  for further details

For more information click on the links below or telephone Customer Relations on 1300 650 422.

 

 

Payment Options

Home Rebate Scheme

Hardship Policy 2007